I have been dealing with STHD since 1998 when I purchased a new Road King The sales and service team has always treated me with the utmost respect. I have been living in Massachusetts for the past 12 years and still bring my bike to STHD for service when ever possible, I have had the bike serviced at several dealers in my area here in MA. and have never been satisfied with either the quality or timeliness of service. I cannot say enough to STHD's integrity. This coming from someone who has never endorsed any business. and a special shout out to Deb in sales and Gaye in service.
Fred Akshar Sr Fairhaven
Although I have owned several other brands, I have admired the Wide Glide since I first saw it in 1980. This year I decided to finally buy one and make it my own. On the advice of a friend, I contacted Deb from Southern Tier Harley Davidson and it proved to be great advice. Deb gave me a no haggle great deal that I could not beat. Deb's no haggle pricing, and effort to make sure I got the bike I wanted, made this purchase a pleasant experience. Next, Steve, a parts associate, worked with me to customize my purchase and make it my own. Steve is very knowledgeable and covered many details that I had overlooked. I traveled over three hours to make this purchase and am glad I did. My purchasing experience at Southern Tier Harley Davidson was memorable and well worth the trip. Looking forward to future purchases. Thanks again Deb and Steve.\
Russell Root, Lebanon, PA
Purchased heated gear for my wife's birthday. First I ordered the wrong size and it
came with the wrong battery. STHD promptly took the return and the following week had
me the correct size and worked diligently to locate the correct battery and get it to
me as quickly as possible. My thanks to Jess in Motor Cloths for contacting me regularly and keeping me up to date. My thanks to Deb also for getting involved and helping to expedite with H-D. A very Positive experience with the sales professionals at STHD. Thank you.
Lenny Morris, Endiocott, NY
I bought my new bike in July, I'm a little slow on sending in my feedback. I can honestly say that my dealings with Southern Tier Harley have been nothing less than excellent. The purchase process was really smooth and even when I asked to pick my bike earlier than planned it was not a problem. I have bought a bunch of accessories for the new bike and if there was something that needed to be ordered it came in quickly and the quality was very good. I got my bike out for the first time this year and picked up something that ruined the drive belt. The service department came out the same day and picked up the bike and have fully communicated along the way. The parts will be in within a couple days and we will be riding once again. Every interaction has been great and the customer service across the dealership is second to none. If anyone is thinking about buying a Harley, you really need to come to Southern Tier Harley, you will not be disappointed. Great product, Great people, Great Service.
Joe Shoemaker, Endwell, NY
Jason along with the entire staff were great to work with. Their knowledge and ability to help is above reproach. Look forward to working with them again and would recommend this dealership to anyone.
Scott Hemenway, Freeville, NY